A fully integrated Care Navigation gateway for your health system
Closer to human driven care navigation and way more than self serve
The Current ways of care navigation are costing
Bad Care Experience,
Delay in care and Poor outcomes
Billions in Revenue Leakage
Heavy Operational Cost
Manual Care Navigation
One of the top reasons for the delay in care is the inconvenience/fear of the complexity in navigating the Health system.
Every patient gets guided by 7-12 care workforce from the point they are deciding for care to their consultation journey. Each of the care workforce with their own queuing times, time for searching the right care provider, shifting between multiple systems to get the information, transferring between departments, etc.
With the new age of consumerization, patients are shifting to the health systems with more convenient technology to access, book, and get care from.
Symptom Chatbox and general bots
Chatbots for health systems have demonstrated Ineffectiviness in understanding patient's query, presenting a maze of dropdown options or no flexibility in typing, irrelevant guidance on content pages or giving links to patient portals -
Losing engagement, conversion and not being effective in guiding.
Symptom based bots:
Symptoms being less than 4% of the overall queries, have proved to be inefficient in navigating and further burdening the care teams with transferred requests and bad experience.
41st question 👀
I am a COVID BOT, Sorry for the inconvenience
Please contact here this link: EPICMychart
The Holistic Care Navigation Technology to help your patients shop and manage care
Understanding patient needs
Understanding Patient frontline queries involving different aspects of the patients' health.
Forget keywords and dropdown options. Praktice AI understands from over 37 million medical scenarios, built in typo correction and a lot more
Referrals without complexity
AI Assistant by Praktice helps patients navigate to the referred speciality care provider amongst the different physicians matched to the patient's care need and provider skill-preferences.
Right Care Point
From amongst the Urgent care, Express Care,
ER, in-office PCP, in-office specialist, telemedicine and more - our AI identifies which care option is the best for the patient's scenario, Location and insurance coverage
Based on the Ongoing treatment or care plan, complexity of case and several such factors Praktice allows existing patients to manage their care needs with integrations into the EMR helps patients to get back to care on time