Pain Medicine Physician Group Doubles Appointments, Thrives as Independent

Size: 120 providers

Specialty: Pain Medicine, Ortho Rehab 

Location: Irving, TX

“Never before have we served 90% of the potential patients. Most patients lookout for digital means to interact with our Hospital. The AI chat is a quick and smart way to enable real-time support and appointment bookings
                                       - Dr. Dunson

Challenge

Dr. Teddrik Dunson broke away from a medical group to “set up more of a Rehab focused hospital,” he explains. But building a patient base in the competitive Texas market is an uphill battle. His previous group used a costly app and website service that couldn’t deliver results.

Solution
 

Within 8 days of selecting Praktice AI, Dr. Dunson’s Pain Management Center was up and running with an AI-Powered Assistant, serving 24x7 to scale the support operations to get more patients to know about his services, the patient outcomes, the advanced care methods he offers and booked 3x more appointments and service that Dr. Gottlieb describes as “absolutely amazing.

Results
 

Since bringing Praktice AI into the hospital, Dr. Dunson is seeing a 3x increase in the patients both his new patients' appointment bookings and requests  – and he’s happy with his decision. “I looked at some automated services for better patient support, once I was heading out on my own,” he explains. “Praktice AI was the best fit for me.”

48%

Increase in confirmed appointments

120%

Increase in potential patients details capture

$1500 saved per day

On operations for patient navigation, booking and 

documentation

Take a product tour and see how the AI Assistant can be the 24x7 smart workforce for your practice

* If you are a patient, please contact your healthcare provider directly. Please do not send any sensitive personal or health information to Praktice.

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