AI Powered Care Navigation

Praktice incorporates artificial intelligence, behavioural science, and data science to navigate people to the right care options at the right time.
To improve quality of care and better outcomes.

Navigate. Convert. Retain

Hospital AI assistant

Praktice AI powered platform that orchestrates and personalizes multi-channel patient communications and supporting workflows to enhance the patient experience and drive outcomes for healthcare providers. The AI operates just as your own employee and navigates care for patients to engage, acquire more patients and give you the capacity to do more of what matters in your organisation. 

Powered by Medical natural language understanding, medical triaging, operational AI, Insurance intelligence, Voice and Image recognition technologies to navigate care for the patients. Our AI system leverages the systems and tools you already have in place to intelligently automate and scale your operations. 
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Voice Assistant hospital

Seamlessly integrates with your organization to deliver a premium, patient-centered experience and improved clinical outcomes.

The AI Assistant which drives incremental revenues while reducing the operational workload of the staff right from frontline to administrative, international care coordinators, doctors to marketing teams.

With intelligence built in for reports collection based on the patient's context, referral management via image recognition, triage based symptom collection, urgency and emergency identification etc. Praktice AI technology is trained to think cognitively and make complex decisions faster, and more accurately than human employees

Medical Care Navigation


Your Hospital's Digital AI Workforce 

Increasing Top line

Each patient's medical need is different and so is their care journey. Our contextual medical AI solution is trained  to understand patient's medical concerns and hospital operational processes to navigate patients to the right care path, realtime 24/7/365

Engage your patients 12X better

Compared to human workforce alone, Praktice AI solution has proven to engage patients at 12x on the websites causing lesser bounces, increased retention time and conversion 

More Lead Conversions

Better engagement driving greater revenues.By converting 24 % more leads; way more than humanly possible (5%). Which means more footfall at zero additional operational cost. Our AI navigates care at all the steps of the patient journey pre, between and post consultations. 

Augmenting the work of care teams to drive productivity and

operational cost savings

On one hand, hospitals are spending billions annually to manage the hospital operations, which is set at a 20% growth every year while on the other, care management teams are burdened today more than ever feeding/fetching in data from the systems. The answer is quite obvious, to increase self service; but how do we then still drive the personalisation? Our AI Assistant has been designed to deliver personalised care based on 100s of parameters on patient's medical context.

Save over 80 manhours every day

With the Hospital AI Assistant, it is equivalent to hiring 14 -18 full time staff for varied roles like frontline care team, patient coordinator, and administrative workforce all with the medical capabilities of a Doctor. Saving you millions on infra and training costs.

Drives context from

your EMR

We sit on top of existing legacy systems to break down data silos and drive contextual patient interactions


Leading Healthcare organizations choose Praktice

Praktice AI supports more than 120 hospitals and 150 clinics. Helps providers and health plans thrive in both fee-for-service and value-based care environments by optimizing encounter efficiency, ensuring in-network care continuity, and reducing avoidable utilization.

Proven success in increasing virtual and physical care capacity

12 M

Patients navigated and counting

​Appointments with doctors, diagnostic tests bookings, health packages, international medical cases requests, day care procedures bookings, vaccinations, online consultations, making service requests of IPD patients, etc. Our AI helps them all.


Net Promoter Score

Based on the Health system's independent data collected through patient surveys. Interacting with 8 million patients so far the AI assistant profiles the patients realtime to cater to their needs.

 8 X

More Referrals with in network providers

Improving convenience in care navigation and in network provider referrals for Health systems. This has not only improved revenues for hospitals but also saving several manhours in coordinating care.


Outrank your competition with AI Assistive Technology to convert consumers into loyal patients

Get in touch to enable the AI Patient Management technology for your healthcare organization. Or learn more on how we enabled the AI solutions for our enterprise scale clients within 2 weeks.

Zero data needed from hospitals 

Easy plug in for web, apps and phone lines 

Complete customisation   

Secure and Easy deployment  

* If you are a patient, please contact your healthcare provider directly. Please do not send any sensitive personal or health information to Praktice.




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