
Growth Platform for Surgery Centers
From convenient referral navigation to care coordination and billing - tap on AI to enable a personalized journey at scale for your patients

Medstar Urology Centre

Virtual AI Assistant to Navigate, Convert and Retain your Patients
Care Navigation/ Referral Navigation
Increase patient loyalty by scheduling and executing referrals
through efficient workflows. Keep patients engaged and informed
through open communication.
PeriOp Coordination
Autonomous, Personalized patient communication peri operative period to Reduce cancellations and complications across episodes of care

Financial engagement
Personalized billing and payment experience to improve the collections and financial health of your ASC
We specialize in care navigation and financial engagement for speciality surgical centres

Cardiology and Vascular surgery

Urology

Orthopedics

OB-GYN
Ophthalmology


Pain medicine

Plastic Surgery

Gastroenterology/ GI

General surgery
Neurology

ENT

Meaningful interactions from shopping care to patient intake and billing
Praktice provides all the tools to personalize the patient access care journey and standardize your patient intake to personalized billing in a single platform. Our end-to-end solution streamlines the referral management, provider search, appointment booking, billing process, helping you acquire patients, optimize care journey and deliver seamless, consumer-centric experiences.
Provide a retail-like consumer experience: Align Access, Setting, and Cost
Improve efficiency and consumer satisfaction by speeding up response time (<1 minute) and increasing patient routing accuracy (>99%)
Deliver an optimal patient experience by assessing, triaging, and connecting the patient with the right physician at the right time
AI triaging and persona identification Algorithms compute real-time and navigate to personalized options at your care centres
Align needs to resources by routing patients to the most clinically appropriate, cost-effective care setting
Maximize your investments of EHR, care givers etc with ready plugin integrations:





Medical need understanding - treatment needs, medical conditions, symptoms, vaccination requests,
Preventive checkups etc
Pick the module that’s right for your Medical clinic or centre
Ease in navigation just at a tap
With prebuilt bundled suite of offerings, and adaptable UX, navigation intelligence modules - our products amplify your ambulatory surgical centre brand and provides the best care experience pre, during and post surgery
Compliance built for healthcare
Encryption at rest and transit, SOC2 and HIPAA compliant software. We use Secure Cloud partners like Microsoft Azure and AWS in 4 US regions to provide the best in class encrypted interactions.
More ways to integrate
Patient portals and Scheduling systems
EMRs and Patient management systems
Payment gateways and clearance house APIs
CRM softwares like Microsoft or Salesforce CRM, ER management softwares, UR queuing softwares
Type of Care - UR, ER, in person PCP or speciality, Rehab centre, Tele
Provider match
Location intelligence
Hospital or clinic facilities availability
Clinical Experience of providers
Complexity of case
Accepting new patients or not
Referrals - Operational factors
Alternate provider in network or out of network

Cost of Care
Insurance eligibility
In network out of network
Advanced insights for Marketing with Opportunity Analysis
Consumer Insights
What are your site visitors looking for? Simply ask them. While standard website analytics tools only tell you a part of the story, Guide allows you to view and understand consumer intent in order to deliver the information and experience they want and need.
Compare service lines
across different factors such as direct awareness of certain services vs AI assistant based discoverability and visits per patient or providers most searched etc

Delve into the volume
and characteristics of patients and prospects for a particular service line or category
Build effective,
data-driven omnichannel campaigns that drive high-value service line growth, timely intervention, and ongoing preventive care
Leading Medical and Surgery centres choose Praktice
Proven success in Driving Business Growth
32%
New Patient encounters
Convert more visitors into patients by providing powerful patient's medical context understanding tech, physician search and scheduling on all patient access points. Improve Incremental Revenues and and improve the ROI on your marketing campaigns
14-20%
Reduced Patient Leakage
Automating compassionate answering, helping in care decisions, registrations, patient intake, and more. Saving several manhours in coordinating care and administrative tasks.
Increasing care handling capacity.
96
Net Promoter Score
Based on the Health system's independent data collected through patient surveys. Interacting with 8 million patients so far the AI assistant profiles the patients realtime to cater to their needs.
5X
In Downstream Revenue
observed in the number of shoppable procedure bookings in just months of launch with the retail-like and personalized experience for healthcare consumers
Next What?
Consult our team for the modules, Letting us know your priorities for patient experience and RCM for your ASC
Signup the best suitable features bundled for your ASC
Phase wise launch of the product features and modules
Easy launch and one-click access for your patients
We make it easy to get started
By keeping things simple

Robust Scalable and Secure Cloud base platform
With accessibility in mind, we have made our AI assistant extremely simple and easy to use for your patients to be able to handle millions of chats or calls every second.
No Data Intakes needed
Unlike bot companies which depend on data scraping only, our AI suite is pre-built to provide intelligent navigations from day 1
No PII intake
while providing appropriate navigation to the patients and dramatically increasing engagement
.png)
HIPAA Compliant
Our AI and Named Entity Recognition algorithms automatically identify personal information in customer messages and sanitize it and end to end encryption making us a fully HIPAA compliant solution
.png)
Secure data centers
Data in USA (4 regions), with trusted data center partners with complete ISO 27001, SOC 1/2/3 and PCI DSS certifications.
Fastest-improving platform
We release hundreds of features and improvements each year to help you stay ahead of industry shifts.
No Diagnosis
Not a Diagnosing Algorithm
Nor a self care advice platform
Tested with patients and providers
Used by 2.8 Million patients, rigorous testing on provider match based on patient preferences and provider preferences
Ready to get started?