Growth Platform for Surgery Centers

From convenient referral navigation to care coordination and billing - tap on AI to enable a  personalized journey at scale for your patients

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Medstar Urology Centre

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Virtual AI Assistant to Navigate, Convert and Retain your Patients

Care Navigation/ Referral Navigation

Increase patient loyalty by scheduling and executing referrals
through efficient workflows. Keep patients engaged and informed 
through open communication.

PeriOp Coordination

Autonomous, Personalized patient communication peri operative period to Reduce cancellations and complications across episodes of care 

Financial engagement

Personalized billing and payment experience to improve the collections and financial health of your ASC

We specialize in care navigation and financial engagement for speciality surgical centres 

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Cardiology and Vascular surgery

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Urology

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Orthopedics

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OB-GYN

Ophthalmology

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Pain medicine

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Plastic Surgery

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Gastroenterology/ GI

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General surgery

Neurology

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ENT

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Meaningful interactions from shopping care to patient intake and billing

Praktice provides all the tools to personalize the patient access care journey and standardize your patient intake to personalized billing in a single platform. Our end-to-end solution streamlines the referral management, provider search, appointment booking, billing process, helping you acquire patients, optimize care journey and deliver seamless, consumer-centric experiences.

Provide a retail-like consumer experience: Align Access, Setting, and Cost

Improve efficiency and consumer satisfaction by speeding up response time (<1 minute) and increasing patient routing accuracy (>99%)

Deliver an optimal patient experience by assessing, triaging, and connecting the patient with the right physician at the right time  

AI triaging and persona identification Algorithms compute real-time and navigate to personalized options at your care centres

Align needs to resources by routing patients to the most clinically appropriate, cost-effective care setting

Maximize your investments of EHR, care givers etc with ready plugin integrations:

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Medical need understanding - treatment needs, medical conditions, symptoms, vaccination requests,

Preventive checkups etc

Pick the module that’s right for your Medical clinic or centre

Ease in navigation just at a tap

With prebuilt bundled suite of offerings, and adaptable UX, navigation intelligence modules - our products amplify your ambulatory surgical centre brand and provides the best care experience pre, during and post surgery

Compliance built for healthcare

Encryption at rest and transit, SOC2 and HIPAA compliant software. We use Secure Cloud partners like Microsoft Azure and AWS in 4 US regions to provide the best in class encrypted interactions.   

More ways to integrate

Patient portals and Scheduling systems

EMRs and Patient management systems

Payment gateways and clearance house APIs

CRM softwares like Microsoft or Salesforce CRM, ER management softwares, UR queuing softwares

Type of Care - UR, ER, in person PCP or speciality, Rehab centre, Tele

Provider match

Location intelligence

Hospital or clinic facilities availability

Clinical Experience of providers

Complexity of case

Accepting new patients or not

Referrals - Operational factors

Alternate provider in network or out of network

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Cost of Care
Insurance eligibility

In network out of network

Advanced insights for Marketing with Opportunity Analysis

Consumer Insights
 

What are your site visitors looking for? Simply ask them. While standard website analytics tools only tell you a part of the story, Guide allows you to view and understand consumer intent in order to deliver the information and experience they want and need. ​

Compare service lines

 

across different factors such as direct awareness of certain services vs AI assistant based discoverability and visits per patient or providers most searched etc

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Delve into the volume

 

and characteristics of patients and prospects for a particular service line or category

Build effective,

 

data-driven omnichannel campaigns that drive high-value service line growth, timely intervention, and ongoing preventive care

Leading Medical and Surgery centres choose Praktice

Proven success in Driving Business Growth

32%

New Patient encounters

​Convert more visitors into patients by providing powerful patient's medical context understanding tech, physician search and scheduling on all patient access points. Improve Incremental Revenues and and improve the ROI on your marketing campaigns

14-20%

Reduced Patient Leakage

Automating compassionate answering, helping in care decisions, registrations, patient intake, and more. Saving several manhours in coordinating care and administrative tasks. 
Increasing care handling capacity.

96

Net Promoter Score

Based on the Health system's independent data collected through patient surveys. Interacting with 8 million patients so far the AI assistant profiles the patients realtime to cater to their needs.

5X

In Downstream Revenue

observed in the number of shoppable procedure bookings in just months of launch with the retail-like and personalized experience for healthcare consumers

Next What?

Consult our team for the modules, Letting us know your priorities for patient experience and RCM for your ASC

Signup the best suitable features bundled for your ASC

Phase wise launch of the product features and modules

Easy launch and one-click access for your patients

We make it easy to get started

By keeping things simple

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Robust Scalable and Secure Cloud base platform
 

With accessibility in mind, we have made our AI assistant extremely simple and easy to use for your patients to be able to handle millions of chats or calls every second.

No Data Intakes needed

 

Unlike bot companies which depend on data scraping only, our AI suite is pre-built to provide intelligent navigations from day 1

No PII intake

 

while providing appropriate navigation to the patients and dramatically increasing engagement

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HIPAA Compliant
 

Our AI and Named Entity Recognition algorithms automatically identify personal information in customer messages and sanitize it and end to end encryption making us a fully HIPAA compliant solution

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Secure data centers

 

Data in USA (4 regions), with trusted data center partners with complete ISO 27001, SOC 1/2/3 and PCI DSS certifications.

Fastest-improving platform

We release hundreds of features and improvements each year to help you stay ahead of industry shifts. 

No Diagnosis

 

Not a Diagnosing Algorithm

Nor a self care advice platform

Tested with patients and providers

 

Used by 2.8 Million patients, rigorous testing on provider match based on patient preferences and provider preferences

Ready to get started?

See how peer organizations are partnering with Praktice.ai to address the challenges presented by the COVID-19 pandemic.