Data Retention Policy

Despite not being a requirement within HIPAA, Praktice AI understand and appreciates the importance of health data retention. Acting as a business associate, Praktice AI is not directly responsible for health and medical records retention as set forth by each state. Despite this, Praktice AI has created and implemented the following policy to make it easier for Praktice AI Customers to support data retention laws.
18.1 State Medical Record Laws
Listing of state requirements for medical record retention
18.2 Data Retention Policy
Current Praktice AI Customers have data stored by Praktice AI as a part of the Praktice AI Service.
Once a Customer ceases to be a Customer, as defined below, the following steps are taken:
Customer is sent a notice via email of change of standing, and given the option to reinstate account.
If no response to notice in #1 above within 7 days, or if Customer responds they do not want to reinstate account, Customer is sent directions for how to download their data from Praktice AI.
If Customer downloads data or does not respond to notices from Praktice AI within 30 days, Praktice AI removed data from Praktice AI systems and Customer is sent notice of removal of data.