Financial Navigation

Happy Patients. Healthier Businesses.

We address the revenue cycle challenges before they become a challenge, right from the scheduling

Right from helping patients understand the acceptance of their insurance payor & plan, to checking their eligibility, estimating the potential cost of care, and motivating the patients to pre-pay or paying timely, we ensure revenue cycle wouldn't get into a challenge at all.

Patient Financial Experience

The traditional process of commencing financial clearance after an appointment is scheduled and health system resources have to be committed to rescheduling appointments, managing care delays, unexpected patient costs, payment denials, and wasted resources.. 

Through the Praktice AI digital front door, health systems can offer consumers and patients – and providers who refer their patients for care – a structured, guided process for choosing the services that best meet their needs, clinically and financially



Increase in prepayment of bills through transparent & personalized estimate


Improvement in Net Promoter Score through removing the surprise in bills


Reduction in Bad debts & uncompensated care in the High Deductible health plans 

Features of Financial Navigator

Clinical Need navigation and  Referral Management 

Medical AI triage, Clinical setting navigation, management of referral processes and operational intelligence all built in to navigate the patients as per their medical needs and referring provider

Personalized for your organization's data


Insurance check and Eligibility Verification

Instant real-time insurance eligibility verification for over 90% of the insurance payors and plan combinations, personalized to the patient. Care Interface price transparency allows you to position the pricing in a way that convinces the patients to choose the services (available for the top common procedures at your health system) 
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Self-serve Payment

The most Intuitive payment platform for patients to get an overview of their medical bill for common procedures and estimating the copayment amounts, pay partially with easy payment plans and reminders, in turn, reducing claim denials as well as unpaid bills...
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Bill Prepayment

An advanced AI algorithm to estimate the accurate bill amount for most common procedures and motivating patients for a part or full pre-payment of medical bills to reduce uncompensated care and bad debts
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What makes Praktice Financial Navigator a Key element for
The Digital Frontdoor Strategy?


Conversational AI

All our offerings are powered by a unique conversational AI framework that make it intuitive & natural for patients to engage with

Care Triaging

Our price transparency solution is tightly knit with our medical triaging algorithm that understands the care need accurately


Our platform has a comprehensive understanding of payors & plans with a detailed view of the plan benefits

Price Transparency

Our AI understands the medical procedures that are part of HCPCS & CPT® and an ability to identify the cost estimate accurately

Secure and trusted

Praktice’s platform meets the highest certification standards for data security, privacy, and integrity, keeping your data safe.
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We’re SOC-2 certified, HIPAA-certified, and independently audited on a routine basis.


Our platform is compliant with HIPAA, STU-3 & IHE profiles, and we’re a trusted partner to most major EMRs.


We’ve gone through rigorous security certifications from government agencies and other leading healthcare organizations.

Want to see the solution in action?

Get a personalized demo for your health system