COVID Vaccine Support Assistant FAQ
What is COVID Vaccination Support Bot?
The world is about to witness or witnesing the largest even vaccination drive in the history of humankind. As health systems, hospitals, community centers, doctor offices, at home care providers and other providers are the lifeline of adminstering the COVID vaccine to the millions of people, managing this whole drive is already proving to be a logistical nightmare for the operational heads of these healthcare organizations. The COVID Vaccination support bot is a free tool that simplifies yet streamlines this process with the support of Artificial Intelligence.
What does it do, and what value does it add to my health system?
It acts as an autonomous patient interface to collect the details of people in your community who are interested to get the vaccine in the first phase or the second/third. Beyond the demographic details, the AI assistant understands other important factors like, whether the person was diagnosed for COVID before, when was the latest COVID Antibody test done, professional factors that help you prioritize and so many more factors. With all these it helps you manage the waitlist, broadcast updates based on changes in schedule or asking patients to come on a specific date, and can even book an appointment.
How does it work? Can I see a demonstration?
In which all channels can I enable this vaccination support bot?
How to enable Vaccination support bot on website?
You'd receive a script like below
Does the bot integrate with my EHR / PMS?
Yes, in paid plans. The Vaccine Support bot integrates with a variety of Electronic Health Records (EHRs) & Practice Management Softwares (PMS) for various elements of the vaccine administrative process - including but not limited to
New patient chart creation
Immunization schedule updation
Insurance verification / updation etc.,
How do I send a vaccine update to all the patients in the waitlist?
Using the broadcast option, the update can be sent to all the patients in the waitlist. Depending on the number of patients in the waitlist, within a few minutes each patient would either receive a notification, a message or an email or multiple of those mediums.
How does the waitlist work?
Does it book an appointment?
Yes, depending on the practitioners or nurse providers for whom the schedule is enabled online and is marked to administer covid vaccine, the assistant can book an appointment once the waitlist status is updated
How do I share the consent form with people undergoing vaccine?
Upcoming feature, please talk to us for further details
Is the bot HIPAA compliant?
Yes, the COVID Vaccine assistant is a fully HIPAA compliant solution