Care Navigation in 2021

How is it changing and why hospital groups are doubling down on Digital Navigation with Praktice AI

2020 was a year unlike any other. While this past year challenged our healthcare system in unprecedented ways, we also saw a new wave of innovation and ideas emerge within the industry aimed at keeping our communities, patients, and families safe.

Not only did hospitals and health systems have to quickly adapt to treat COVID-19, at the same time, they had to reimagine ways to safely engage patients and ensure that their communities had the right information available to make the best healthcare decisions. As we reflect back on all of the conversations we had with healthcare leaders in 2020, four powerful trends emerge

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